Frequently Asked Questions

Agentic AI automation uses AI agents that can reason, decide, and act autonomously — unlike traditional automation that follows fixed rules. Agents can handle complex workflows, adapt to situations, and learn from outcomes.

We combine deep industry expertise with a managed services approach. We don't just build and leave — we operate and optimize your agents 24/7. Our 10+ years of business automation experience means we understand your challenges.

We serve 10+ industries including Real Estate, Healthcare, Legal & Immigration, Financial Services, eCommerce, Logistics, and more. Our agents are built with industry-specific playbooks.

Typical deployment is 4 weeks from kickoff to live agents. This includes discovery, architecture, build, and testing. More complex enterprise systems may take 6-8 weeks.

We integrate with CRMs (Salesforce, HubSpot, Pipedrive), email platforms, messaging apps (WhatsApp, SMS), calendar systems, and cloud platforms. Our agents work with your existing stack.

Yes. We implement end-to-end encryption, role-based access controls, and comply with PIPEDA, GDPR, and HIPAA. We never use your data to train our models. SOC 2 certification in progress.

Agents include confidence thresholds — low-confidence decisions are escalated to humans. We also implement feedback loops so corrections improve future performance.

Yes. Our platform supports REST APIs and webhooks for custom integrations. Enterprise plans include custom API development.

Pricing starts at $299/month for the Starter plan, $799/month for Growth, and custom pricing for Enterprise. We also help clients access government grants to offset costs.

Yes, we offer a 14-day free trial on Starter and Growth plans. No credit card required.

Yes, you can upgrade or downgrade anytime. Upgrades take effect immediately; downgrades take effect at next billing cycle.

We accept credit cards, bank transfers, and invoicing for Enterprise clients.

Starter includes email support. Growth includes priority support. Enterprise includes 24/7 phone support with a dedicated account manager.

Yes, all plans include onboarding sessions. Enterprise plans include comprehensive training and documentation.

We offer different SLA tiers. Critical issues are responded to within 1 hour, high priority within 4 hours, and medium priority within 24 hours.