HIGH-VOLUME CHANNEL

WhatsApp.
Where Your Customers Already Are.

AI-powered WhatsApp automation — conversational commerce, appointment booking, order notifications, and customer support — all through the channel your customers already use 89% of the time. 3.2× higher conversion than traditional channels with 65% lower service costs.

WhatsApp Inbox

Customer

Hi! Is the blue medium shirt in stock?

AI Assistant

Yes! Size M in blue is available. Would you like me to reserve one? You can pick up in store or get it shipped.

Customer

Ship it please! What's the tracking?

AI Assistant

Perfect! Order confirmed. You'll receive tracking via email within 2 hours. 🚚

Capabilities

Everything You Can Do on WhatsApp, Automated

From sales to support to notifications, our WhatsApp AI handles the full customer lifecycle on the channel with the highest engagement rates.

Conversational Commerce

Product discovery, cart management, and checkout — all through WhatsApp messaging

Appointment Booking

AI-powered scheduling with calendar integration, reminders, and rescheduling flows

Order Notifications

Shipping updates, delivery confirmations, and post-purchase support via WhatsApp

Multi-Language Support

Automatic language detection and response in 40+ languages with native quality

Rich Media

Send images, product catalogs, location pins, and interactive buttons — not just text

Human Handoff

Seamless escalation to human agents with full conversation context preserved

Results

Why Brands Choose WhatsApp Automation

89%

Message open rate (vs 20% email)

4.7/5

Customer satisfaction score

3.2×

Conversion rate vs traditional channels

65%

Reduction in customer service costs

FAQ

Common Questions

We support the full WhatsApp Business API including reactive messaging, template messages for proactive outreach, rich media (images, videos, documents), interactive buttons, product catalogs, and the recently released flows for complex interactions like appointment booking and checkout. We manage the API compliance and Meta approval process.
WhatsApp charges per conversation initiated by a business. We optimize when conversations start to maximize value — using session timeouts intelligently and triggering conversations only when they drive value. For high-volume use cases, we implement notification-based approaches that are more cost-effective than session-based messaging.
Yes. We integrate with payment processors to handle in-chat payments via WhatsApp Pay, Apple Pay, Google Pay, and card payments. The AI can guide customers through the entire purchase journey — from product discovery to checkout — without leaving WhatsApp.
WhatsApp has 89% message open rates versus 20% for email, and conversations feel personal and immediate. The cost per interaction is lower than voice support, and the conversion rates are higher than traditional digital marketing channels. For markets like Latin America, Southeast Asia, and Europe, WhatsApp is often the primary customer communication channel.

Ready to Meet Customers on WhatsApp?

Book a WhatsApp automation demo and see how AI can handle your sales, support, and notifications on the world's most-used messaging app.